Shipping policy

Thank you for shopping with Clothen. We are committed to delivering your orders in a timely and reliable manner across India.

Order Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on Sundays or public holidays.

Shipping Time

Once shipped, orders are typically delivered within 3–7 business days, depending on your location.

Shipping Charges

We offer free shipping on most orders. In some cases, a small shipping fee may be applied at checkout.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS so you can track your package in real-time.

Delivery Delays

Delivery times may be affected during high demand periods, festivals, or due to unforeseen circumstances like weather or courier issues. We appreciate your patience in such cases.

Incorrect Address

Please ensure that your shipping address is correct at the time of placing the order. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Cash on Delivery (COD)

Cash on Delivery is available on selected orders. Additional charges may apply.

Shipping Partner

We use trusted third-party logistics partners such as IThink Logistics to ensure safe and timely delivery of your orders.

Contact Us

If you have any questions about your order or shipping, feel free to contact us at contact@clothen.in.